Hacker News
- Klarna AI assistant handles two-thirds of customer service chats in first month https://www.klarna.com/international/press/klarna-ai-assistant-handles-two-thirds-of-customer-service-chats-in-its-first-month/ 3 comments
Linking pages
- AI really is smoke and mirrors - by Brian Merchant https://www.bloodinthemachine.com/p/ai-really-is-smoke-and-mirrors 67 comments
- Klarna's AI-powered chatbot is already taking on the load of 700 human workers - ReadWrite https://readwrite.com/klarnas-ai-powered-chatbot-is-already-taking-on-the-load-of-700-human-workers/ 25 comments
- French Call-Center Firm Plunges on AI Replacement Concerns - Bloomberg https://www.bloomberg.com/news/articles/2024-02-28/teleperformance-sinks-as-klarna-fuels-worries-over-impact-of-ai 2 comments
- Business of Payments - March 2024 - by Geoffrey Barraclough https://businessofpayments.substack.com/p/business-of-payments-march-2024?isFreemail=true&post_id=142291800&publication_id=1066664&r=6gq23&triedRedirect=true 0 comments
- AI 50: Companies of the Future | Sequoia Capital https://www.sequoiacap.com/article/ai-50-2024/ 0 comments
Linked pages
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