Hacker News
- Klarna AI assistant handles two-thirds of customer service chats in first month https://www.klarna.com/international/press/klarna-ai-assistant-handles-two-thirds-of-customer-service-chats-in-its-first-month/ 3 comments
Linking pages
- AI really is smoke and mirrors - by Brian Merchant https://www.bloodinthemachine.com/p/ai-really-is-smoke-and-mirrors 75 comments
- Klarna Plans to Operate With Half Its Staff, As AI Boosts Productivity - Business Insider https://www.businessinsider.com/klarna-smaller-workforce-ai-boost-revenue-productivity-cost-savings-ipo-2024-8 54 comments
- Why have the big seven tech companies been hit by AI boom doubts? | Artificial intelligence (AI) | The Guardian https://www.theguardian.com/technology/article/2024/aug/03/why-big-seven-tech-companies-hit-ai-boom-doubts-shares 53 comments
- Klarna's AI-powered chatbot is already taking on the load of 700 human workers - ReadWrite https://readwrite.com/klarnas-ai-powered-chatbot-is-already-taking-on-the-load-of-700-human-workers/ 25 comments
- How to win at Enterprise AI - A playbook https://platforms.substack.com/p/how-to-win-at-enterprise-ai-a-playbook 4 comments
- French Call-Center Firm Plunges on AI Replacement Concerns - Bloomberg https://www.bloomberg.com/news/articles/2024-02-28/teleperformance-sinks-as-klarna-fuels-worries-over-impact-of-ai 2 comments
- 5 AI Predictions For The Year 2030 https://www.forbes.com/sites/robtoews/2024/03/10/10-ai-predictions-for-the-year-2030/ 2 comments
- Business of Payments - March 2024 - by Geoffrey Barraclough https://businessofpayments.substack.com/p/business-of-payments-march-2024?isFreemail=true&post_id=142291800&publication_id=1066664&r=6gq23&triedRedirect=true 0 comments
- AI 50: Companies of the Future | Sequoia Capital https://www.sequoiacap.com/article/ai-50-2024/ 0 comments
- Governing in the Age of AI: A New Model to Transform the State https://www.institute.global/insights/politics-and-governance/governing-in-the-age-of-ai-a-new-model-to-transform-the-state 0 comments
- The Impact of Gen AI on Service Jobs - by Gad Allon https://gadallon.substack.com/p/the-impact-of-gen-ai-on-service-jobs 0 comments
Linked pages
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