- Comcast's customer service nightmare is painful to hear http://www.theverge.com/2014/7/15/5901057/comcast-call-cancel-service-ryan-block 107 comments technology
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- Comcast admits its policies are responsible for customer harassment - The Verge http://www.theverge.com/2014/7/22/5926565/comcast-leaked-memo-reexamining-retention-call-policies 781 comments
- Here’s why your Comcast rep is yelling at you - The Verge http://www.theverge.com/2014/7/16/5909591/here-s-why-your-comcast-rep-is-yelling-at-you 125 comments
- This is Comcast's internal handbook for talking customers out of canceling service - The Verge http://www.theverge.com/2014/8/4/5967255/this-is-comcasts-internal-handbook-for-talking-customers-out-of 68 comments
- Comcast will now call customers who need help instead of putting them on hold - The Verge http://www.theverge.com/2014/12/18/7417621/comcast-now-calls-customers-who-need-help 15 comments
- A lot of people don’t like the Comcast-Time Warner merger, but that doesn’t mean it won’t be approved - The Washington Post http://www.washingtonpost.com/blogs/the-switch/wp/2014/09/03/a-lot-of-people-dont-like-the-comcast-time-warner-merger-but-that-doesnt-mean-it-wont-be-approved/?tid=rssfeed 9 comments
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