Klarna's AI-powered chatbot is already taking on the load of 700 human workers - ReadWrite - discu.eu

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Klarna's AI-powered chatbot is already taking on the load of 700 human workers https://readwrite.com/klarnas-ai-powered-chatbot-is-already-taking-on-the-load-of-700-human-workers/ 25 comments 29/2/2024 economy

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Klarna AI assistant handles two-thirds of customer service chats in its first month https://www.klarna.com/international/press/klarna-ai-assistant-handles-two-thirds-of-customer-service-chats-in-its-first-month/ 4 comments

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