- Comcast seeks to fix awful customer service, admits “it may take a few years” http://arstechnica.com/business/2014/09/comcast-seeks-to-fix-awful-customer-service-admits-it-may-take-a-few-years/ 9 comments nottheonion
- Comcast seeks to fix awful customer service, admits “it may take a few years” http://arstechnica.com/business/2014/09/comcast-seeks-to-fix-awful-customer-service-admits-it-may-take-a-few-years/ 35 comments technology
Linking pages
- Comcast begs Atlanta customers not to switch to Google Fiber | Ars Technica http://arstechnica.com/business/2016/02/as-google-fiber-hits-atlanta-comcast-says-dont-fall-for-the-hype/ 210 comments
- Comcast: Treatment of upset former customer “completely unacceptable” | Ars Technica http://arstechnica.com/tech-policy/2014/10/comcast-treatment-of-upset-former-customer-completely-unacceptable/ 45 comments
- A Comcastic odyssey: $2,000 billing error becomes bureaucratic nightmare | Ars Technica http://arstechnica.com/information-technology/2016/12/a-comcastic-odyssey-2000-billing-error-becomes-bureaucratic-nightmare/ 23 comments
- Comcast just upped its cable modem rental fee from $8 to $10 per month | Ars Technica http://arstechnica.com/business/2014/12/comcast-just-upped-its-cable-modem-rental-fee-from-8-to-10-per-month/ 15 comments
- Comcast/TWC merger vote delayed after NY regulators find “deficiencies” | Ars Technica http://arstechnica.com/business/2014/09/comcasttwc-merger-vote-delayed-after-ny-regulators-find-deficiencies/ 11 comments
- Cable customer service “unacceptable,” says cable’s top lobbyist | Ars Technica http://arstechnica.com/business/2015/02/cable-customer-service-unacceptable-says-cables-top-lobbyist/ 10 comments
- How Comcast stopped employees from changing your name to “A**hole” | Ars Technica http://arstechnica.com/business/2015/07/how-comcast-stopped-employees-from-changing-your-name-to-ahole/ 9 comments
- ISPs and pay-TV lowest-rated industries, with Comcast worst in sector | Ars Technica http://arstechnica.com/business/2016/05/isps-and-pay-tv-lowest-rated-industries-with-comcast-worst-in-sector/ 7 comments
- Comcast bill changes customer’s first name to “A—hole” | Ars Technica http://arstechnica.com/business/2015/01/comcast-bill-changes-customers-first-name-to-ahole/ 4 comments
- Comcast sent collection agencies after customer who paid all his bills | Ars Technica http://arstechnica.com/business/2015/11/comcast-sent-collection-agencies-after-customer-who-paid-all-his-bills/ 4 comments
Linked pages
- Comcast's infamously bad customer service isn't incompetence - it's a choice | BGR http://bgr.com/2014/09/24/why-is-comcast-so-bad-20/ 171 comments
- “We are deeply disappointed” in Comcast service, says Comcast VP | Ars Technica http://arstechnica.com/business/2014/04/we-are-deeply-disappointed-in-comcast-service-says-comcast-vp/ 6 comments
- Call to cancel Comcast service descends into desperate, hysterical fireworks | Ars Technica http://arstechnica.com/business/2014/07/call-to-cancel-comcast-service-descends-into-desperate-hysterical-fireworks/ 1 comment
- Using new Corvette’s valet-recording tech could be a felony in some states | Ars Technica http://arstechnica.com/tech-policy/2014/09/new-corvettes-valet-recording-tech-could-be-a-felony-in-12-states/ 0 comments
- Comcast incompetence inspires more painful tales from customers | Ars Technica http://arstechnica.com/business/2014/08/comcast-incompetence-inspires-more-painful-tales-from-customers/ 0 comments
- Comcast memo on viral cancellation call: It was “painful to listen to” | Ars Technica http://arstechnica.com/business/2014/07/comcast-memo-on-viral-cancelation-call-it-was-painful-to-listen-to/ 0 comments
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