Scalable proactive customer communication that doesn't suck - discu.eu

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Scalable proactive customer communication that doesn't suck http://intercomapp.com/ 9 comments 1/7/2011

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Taking A Customer From Like To Love: The UX Of Long-Term Relationships — Smashing Magazine http://uxdesign.smashingmagazine.com/2011/08/26/taking-a-customer-from-like-to-love-the-ux-of-long-term-relationships/ 8 comments

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