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Scalable proactive customer communication that doesn't suck
http://intercomapp.com/
9 comments
1/7/2011
Linking pages
Taking A Customer From Like To Love: The UX Of Long-Term Relationships — Smashing Magazine
http://uxdesign.smashingmagazine.com/2011/08/26/taking-a-customer-from-like-to-love-the-ux-of-long-term-relationships/
8 comments