Hacker News
- Call centre staff to be monitored via webcam for home-working ‘infractions’ https://www.theguardian.com/business/2021/mar/26/teleperformance-call-centre-staff-monitored-via-webcam-home-working-infractions 82 comments
- Call centre staff to be monitored via webcam for home-working ‘infractions’ https://www.theguardian.com/business/2021/mar/26/teleperformance-call-centre-staff-monitored-via-webcam-home-working-infractions 2 comments
- Call centre staff to be monitored via webcam for home-working ‘infractions’ https://www.theguardian.com/business/2021/mar/26/teleperformance-call-centre-staff-monitored-via-webcam-home-working-infractions 90 comments technology
- Call centre staff to be monitored via webcam for home-working ‘infractions’ https://www.theguardian.com/business/2021/mar/26/teleperformance-call-centre-staff-monitored-via-webcam-home-working-infractions 4 comments economy
- Call centre staff to be monitored via webcam for home-working ‘infractions’ | Business https://www.theguardian.com/business/2021/mar/26/teleperformance-call-centre-staff-monitored-via-webcam-home-working-infractions 45 comments worldnews
Linking pages
- Big Tech call center workers face pressure to accept home surveillance https://www.nbcnews.com/tech/tech-news/big-tech-call-center-workers-face-pressure-accept-home-surveillance-n1276227 162 comments
- Apple Responds to Call Center Worker Complaints About Plans to Monitor Them With Cameras at Home - MacRumors https://www.macrumors.com/2021/08/09/workers-complain-about-monitoring-plans/ 49 comments
- Call centre used by UK firms accused of intrusively monitoring home workers | Surveillance | The Guardian https://www.theguardian.com/world/2021/aug/08/call-centre-uk-firms-accused-intrusively-monitoring-home-workers-teleperformance 19 comments
- Customer support management platform Assembled lands $51M https://techcrunch.com/2022/05/26/customer-support-management-platform-assembled-lands-51m/ 2 comments
- Big Tech call center workers face pressure to accept home surveillance https://www.nbcnews.com/news/ncna1276227 1 comment
Linked pages
- Microsoft productivity score feature criticised as workplace surveillance | Microsoft | The Guardian https://www.theguardian.com/technology/2020/nov/26/microsoft-productivity-score-feature-criticised-workplace-surveillance 183 comments
- Shirking from home? Staff feel the heat as bosses ramp up remote surveillance | Surveillance | The Guardian https://www.theguardian.com/world/2020/sep/27/shirking-from-home-staff-feel-the-heat-as-bosses-ramp-up-remote-surveillance 0 comments
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