- Air Canada loses lawsuit brought on by bad chatbot advice https://www.canlii.org/en/bc/bccrt/doc/2024/2024bccrt149/2024bccrt149.html 5 comments law
Linking pages
- Air Canada must honor refund policy invented by airline’s chatbot | Ars Technica https://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-policy-invented-by-airlines-chatbot/ 570 comments
- Air Canada must honor refund policy invented by airline’s chatbot | Ars Technica https://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-policy-invented-by-airlines-chatbot/?comments=1&comments-page=1 330 comments
- Air Canada Has to Honor a Refund Policy Its Chatbot Made Up | WIRED https://www.wired.com/story/air-canada-chatbot-refund-policy 150 comments
- Air Canada ordered to pay customer who was misled by airline’s chatbot | Canada | The Guardian https://www.theguardian.com/world/2024/feb/16/air-canada-chatbot-lawsuit 59 comments
- Air Canada loses court case after its chatbot hallucinated fake policies to a customer | Mashable https://mashable.com/article/air-canada-forced-to-refund-after-chatbot-misinformation 2 comments
- If A.I. Can Do Your Job, Maybe It Can Also Replace Your C.E.O. - The New York Times https://www.nytimes.com/2024/05/28/technology/ai-chief-executives.html 1 comment
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