• British Airways boss 'tries to gag staff' over IT failure which hit 300,000 passengers after 'inexperienced staff outsourced to India didn't know to launch back up system' [np] https://www.thesun.co.uk/news/3672676/british-airways-boss-tries-gag-staff-it-failure/ 15 comments 29/5/2017 india
• British Airways boss 'tries to gag staff' on IT meltdown which has hit 300,000 passengers after 'inexperienced staff outsourced to India didn't know to launch back up system' https://www.thesun.co.uk/news/3672676/british-airways-boss-tries-gag-staff-it-failure/ 3194 comments 29/5/2017 technology

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