- United Airlines CEO offers softer apology after stock nosedives https://www.theguardian.com/us-news/2017/apr/11/united-airlines-shares-plummet-passenger-removal-controversy 4 comments nottheonion
- United Airlines CEO offers softer apology following stock nosedives - Close to $1bn wiped off company’s value https://www.theguardian.com/us-news/2017/apr/11/united-airlines-shares-plummet-passenger-removal-controversy 455 comments worldnews
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- Man filmed being dragged off United flight causes outrage in China | CNN http://www.cnn.com/2017/04/11/asia/united-passenger-dragged-off-china-reaction/ 10779 comments
- United Airlines CEO calls dragged passenger 'disruptive and belligerent' | Air transport | The Guardian https://www.theguardian.com/world/2017/apr/11/united-airlines-boss-oliver-munoz-says-passenger-belligerent 22 comments
- America's airlines are shameless. But United has just set a new low | Arwa Mahdawi | The Guardian https://www.theguardian.com/commentisfree/2017/apr/11/airlines-bad-customer-service-united-new-low 0 comments
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