Hacker News
- Tip pressure might work in the moment, but customers are less likely to return https://theconversation.com/tip-pressure-might-work-in-the-moment-but-customers-are-less-likely-to-return-242089 178 comments
- Think watching customers increases tips? Technologies that make customers feel watched don't increase tips, but they do cause customers to avoid coming back. Customers who feel watched feel less generous but also feel pressured to tip. https://theconversation.com/tip-pressure-might-work-in-the-moment-but-customers-are-less-likely-to-return-242089 6 comments technology
- Employees think watching customers increases tips. New research shows that customers don't always tip more when they feel watched, but they are far less likely to recommend or return to the business. https://theconversation.com/tip-pressure-might-work-in-the-moment-but-customers-are-less-likely-to-return-242089 1241 comments science
Linked pages
- Tipping Has Come for Self-Serve Checkout - WSJ https://www.wsj.com/articles/tipping-self-checkout-restaurants-airports-c3e09f7 163 comments
- Harris endorses eliminating taxes on tips, touting policy first proposed by Trump | CNN Politics https://www.cnn.com/2024/08/12/politics/taxes-on-tips-eliminate-proposal-harris/index.html 52 comments
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