Why we do All Hands Support at Olark - discu.eu

Hacker News

Why We Do All-Hands Support at Olark http://www.olark.com/customers/why-we-do-all-hands-support 49 comments 16/4/2014

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The benefits of all-hands support, & how to make it happen for your team http://blog.frontapp.com/customer-support-should-be-everyones-job-the-why-and-how-to-make-it-happen/ 0 comments

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