Don’t Come Crying to This Airline - The New York Times - discu.eu

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How the highest profit-margin airline responded to a customer: “We owe him nothing as far as I’m concerned. Let him tell the world how bad we are. He’s never flown us before anyway and will be back when we save him a penny.” http://www.nytimes.com/2009/03/29/business/29spirit.html?hpw 154 comments 29/3/2009 business

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Airlines and flights: It’s the most-hated carrier in America. You’re going to miss it when it’s gone. https://slate.com/business/2024/10/flights-airlines-travel-spirit-cheap-bankrupt.html 147 comments

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