Artificial Intelligence, Chatbots Threaten Call-Center Industry, Human Operators - Bloomberg - discu.eu

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Empathetic Robots Are Killing Off The World’s Call-Center Industry - That’s A Growing Threat To The Philippines, Where Outsourcing Accounts For 9% Of The Economy. https://www.bloomberg.com/news/articles/2021-03-16/artificial-intelligence-chatbots-threaten-call-center-industry-human-operators 17 comments 17/3/2021 technology

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Automation is expanding. How worried should we be about jobs? | VentureBeat https://venturebeat.com/2021/04/11/automation-is-expanding-how-worried-should-we-be-about-jobs/ 41 comments

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