- CenturyLink left 86-year-old woman with no Internet service for a month | After three canceled appointments, service restored one day after Ars emailed ISP. https://arstechnica.com/tech-policy/2023/08/centurylink-left-86-year-old-woman-with-no-internet-service-for-a-month/ 59 comments technology
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- CenturyLink left users with no service for two months, then billed them $239 | Ars Technica https://arstechnica.com/tech-policy/2024/05/centurylink-left-users-with-no-service-for-two-months-then-billed-them-239/ 205 comments
- CenturyLink nightmares: Users keep asking Ars for help with multi-month outages - Ars Technica https://arstechnica.com/tech-policy/2025/02/centurylink-nightmares-users-keep-asking-ars-for-help-with-multi-month-outages/ 8 comments
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