Screw Up, Say You’re Sorry, Be Funny, Win Over Your Customers | thinkjose - discu.eu

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Screw Up, Say You're Sorry, Be Funny, Win Over Your Customers [YC08] http://www.thinkjose.com/screw-up-say-your-sorry-be-funny-win-over-your-customers/ 21 comments 28/7/2009

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