Hacker News
- Shopify is next in 37signals' public customer happiness report card movement http://www.shopify.com/blog/3314452-improving-customer-support-with-the-shopify-happiness-report 7 comments
Linked pages
- Manage Your Team’s Projects From Anywhere | Trello https://trello.com/ 389 comments
- Why Kodak Died and Fujifilm Thrived: A Tale of Two Film Companies | PetaPixel https://petapixel.com/2018/10/19/why-kodak-died-and-fujifilm-thrived-a-tale-of-two-film-companies/ 65 comments
- Start and grow your e-commerce business - 3-Day Free Trial - Shopify USA http://shopify.com 58 comments
- Curse of knowledge - Wikipedia https://en.wikipedia.org/wiki/Curse_of_knowledge 49 comments
- Social Media Marketing and Management Tool - Hootsuite https://www.hootsuite.com/ 13 comments
- Cloud-Based Call Center Software | Aircall http://aircall.io 8 comments
- Social Media Use 2018: Demographics and Statistics | Pew Research Center http://www.pewinternet.org/2018/03/01/social-media-use-in-2018/ 0 comments
- Service recovery paradox - Wikipedia https://en.wikipedia.org/wiki/Service_recovery_paradox 0 comments
- Stop Trying to Delight Your Customers https://hbr.org/2010/07/stop-trying-to-delight-your-customers 0 comments
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