Hacker News
- Put Buyers First? What a Concept http://www.nytimes.com/2008/01/05/technology/05nocera.html?_r=1&oref=slogin&pagewanted=all 4 comments
- Put Buyers First? What a Concept http://www.nytimes.com/2008/01/05/technology/05nocera.html?em&ex=1199682000&en=ba25b94091d6b2bb&ei=5087%0A 3 comments business
- Amazon earns raves for putting customers ahead of short-term profits http://www.nytimes.com/2008/01/05/technology/05nocera.html?_r=1&oref=slogin&pagewanted=print 2 comments reddit.com
Linking pages
- The customer doesn't care whose fault it is – Signal v. Noise http://www.37signals.com/svn/posts/1058-the-customer-doesnt-care-whos-fault-it-is 57 comments
- 11 Great Customer Service Stories http://www.businessinsider.com/11-great-customer-service-stories-2013-2#man-returned-an-ipad-with-a-note-wife-says-no-apple-said-yes-and-gave-it-back-to-him-for-free-1 13 comments
- Apple (IM Arvutid) — worst customer service ever | by Marius Andra | Marius Andra’s blog | Medium http://mariusandra.com/blog/2012/08/apple-worst-customer-service-ever/ 5 comments
- Amazon Beat eBay in Holiday Traffic - The New York Times http://bits.blogs.nytimes.com/2008/01/14/amazon-beat-ebay-in-holiday-traffic/index.html?ref=technology 0 comments
- The customer doesn't care whose fault it is – Signal v. Noise http://www.37signals.com/svn/posts/1058-the-customer-doesnt-care-whose-fault-it-is 0 comments
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