- "Comcast sent collection agencies after customer who paid all his bills: And it took 18 months to fix Comcast's mistake." http://arstechnica.com/business/2015/11/comcast-sent-collection-agencies-after-customer-who-paid-all-his-bills/ 4 comments technology
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- Comcast seeks to fix awful customer service, admits “it may take a few years” | Ars Technica http://arstechnica.com/business/2014/09/comcast-seeks-to-fix-awful-customer-service-admits-it-may-take-a-few-years/ 44 comments
- Congressman continues pressuring NOAA for scientists’ e-mails | Ars Technica http://arstechnica.com/science/2015/11/congressman-continues-pressuring-noaa-for-scientists-e-mails/ 17 comments
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