- “We are deeply disappointed” in Comcast service, says Comcast VP http://arstechnica.com/business/2014/04/we-are-deeply-disappointed-in-comcast-service-says-comcast-vp/ 6 comments nottheonion
Linking pages
- Time Warner Cable calls customer “C**t” after she reports cable box problem | Ars Technica http://arstechnica.com/business/2015/02/time-warner-cable-calls-customer-ct-after-she-reports-cable-box-problem/ 87 comments
- Comcast seeks to fix awful customer service, admits “it may take a few years” | Ars Technica http://arstechnica.com/business/2014/09/comcast-seeks-to-fix-awful-customer-service-admits-it-may-take-a-few-years/ 44 comments
- Cable company overcharges might be even worse than you realized | Ars Technica http://arstechnica.com/business/2016/06/charter-and-twc-overbill-customers-by-7-2-million-per-year-senate-finds/ 27 comments
- A Comcastic odyssey: $2,000 billing error becomes bureaucratic nightmare | Ars Technica http://arstechnica.com/information-technology/2016/12/a-comcastic-odyssey-2000-billing-error-becomes-bureaucratic-nightmare/ 23 comments
- Cable customer service “unacceptable,” says cable’s top lobbyist | Ars Technica http://arstechnica.com/business/2015/02/cable-customer-service-unacceptable-says-cables-top-lobbyist/ 10 comments
- How Comcast stopped employees from changing your name to “A**hole” | Ars Technica http://arstechnica.com/business/2015/07/how-comcast-stopped-employees-from-changing-your-name-to-ahole/ 9 comments
- Comcast bill changes customer’s first name to “A—hole” | Ars Technica http://arstechnica.com/business/2015/01/comcast-bill-changes-customers-first-name-to-ahole/ 4 comments
Linked pages
- Comcast: No promise that prices “will go down or even increase less rapidly” | Ars Technica http://arstechnica.com/tech-policy/2014/02/comcast-no-promise-that-prices-will-go-down-or-even-increase-less-rapidly/ 150 comments
- Comcast beats Monsanto in Consumerist’s “Worst Company in America” poll | Ars Technica http://arstechnica.com/business/2014/04/comcast-beats-monsanto-in-consumerists-worst-company-in-america-poll/ 5 comments
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