- AOL's only profitable because 2 million forgot to cancel their subscriptions http://www.vox.com/2014/8/7/5978721/aol-subscription-profits 26 comments nottheonion
- The secret tricks for cancelling an AOL account http://www.helium.com/items/808875-how-to-cancel-an-aol-account 3 comments reddit.com
- AOL STILL won't let people cancel! http://anti-aol.livejournal.com/47505.html 2 comments netsec
- AOL to Pay $3 Million for Failure to Cancel Accounts http://www.betanews.com/article/aol_paying_3_million_for_not_canceling_accounts/1184196626 2 comments reddit.com
- Canceling Capital One is a lot like canceling AOL http://bentcorner.com/2007/06/22/canceling-capital-one-is-a-lot-like-canceling-aol/ 43 comments reddit.com
- AOL manual for call center employees with instructions on how to keep people from canceling their service. http://consumerist.com/consumer/exclusive/aol-retention-manual-uploaded-in-full-188310.php 9 comments reddit.com
- AOL Internal Memos, After Cancellation Call Heard 'Round the World http://www.consumerist.com/consumer/top/aol-internal-memos-after-vinnys-call-185493.php 4 comments reddit.com
- Here is a recording of the SCARY phone call made by an AOL user trying to cancel his AOL account, which he was no longer using. This is OBSOLUTELY ridiculous! http://ibloggedthis.com/2006/06/13/the-nightmare-of-cancelling-aol/ 26 comments reddit.com